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Upon using SingaPrinting services, you entrust us with your information. SingaPrinting is committed to protecting the privacy of our customers. We believe it is important that everyone who accesses SingaPrinting website understands what kind of information will be collected through the website, why we collect it, how that information is or may be collected and used, and the measures that SingaPrinting takes to protect the integrity of any personally identifiable information that you may provide to us. This is important; we hope you will take time to read it carefully.
This Privacy Statement applies to data collected by SingaPrinting through its websites (and the services available via these websites) that link through to this Privacy Statement. It does not apply to SingaPrinting’s website, services and stickers that do not display or link to this statement, or that have their own privacy statements.
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to SingaPrinting so whether you are new to SingaPrinting or a long-time user, please do take the time to get to know our practices – and if you have any questions and queries, you may contact us anytime.
SingaPrinting collects information to provide better services to all our clients. We receive and store any information you enter on our website or provide to us in any other way. We may collect certain information that identifies the type of web browser and language, access times, the domain name and specific pages visited will be automatically captured whenever a visitor accesses SingaPrinting’s website. SingaPrinting does not collect any other data or personally identifiable information unless the client provides.
SingaPrinting’s website is primarily for business-to-business purposes and transactions. A client is required to register in order to utilize the full functionality of the website. Registration requires that you provide SingaPrinting with certain information that is potentially of a personal nature. For example, SingaPrinting will ask you for your e-mail address, name, company name, address and telephone number. You will also be asked to create a password that, along with your e-mail address, will enable you to login and use the SingaPrinting’s website in the future
If you place an order and make a purchase, SingaPrinting will also ask for additional information, such as a credit card number and billing address. This information is used to create a customer billing account. SingaPrinting may also assign you a unique identification number that is matched against the information you provide to SingaPrinting. Your personally identifiable information will also be matched against any material you upload to SingaPrinting for print fulfillment.
Once you have registered with SingaPrinting, each time you visit our website we may collect information about your visit. This may include the pages you view, the links you click on, and other actions you take as you view and/or use SingaPrinting site and services. Should you place an order, request a quote, or utilize one of our interactive graphic design tools, all details of any such transaction will be captured.
If you place an order and upload a data file to SingaPrinting for print fulfillment, there may be personally identifiable information contained in this data file (e.g. a name, address, telephone number and e-mail address). This information may be yours or that of someone else. If it belongs to someone else, we will assume that this person has authorized you to forward this data to SingaPrinting. If you are not authorized to send such data to SingaPrinting, you should not upload the file.
We, SingaPrinting uses the information we collects through our website to operate and improve our website, deliver the services or carry out the transactions you have requested, administer your account and generally operate our business.
We may use the information we collect in conjunction with analytic tools to help us determine the level of services and products we offer, improve the ease of use of our sites or services (such as by remembering information you have already entered), enhance our customer service, and to display content that can be tailored to specific customer interests, preferences and/or market segments.
We does not support third-party advertising on our website, however, we may promote products that have been produced on the website and we may use some of the information we collect in order to personalize the promotions that may appear when you access our site.
The personal information collected on our websites may also be used to directly communicate with you. Your e-mail, mailing and/or billing address may be used for welcome letters, order confirmation, upload confirmation, job status updates, billing information, reminders, and technical service issues. SingaPrinting may also occasionally send you product or customer service surveys, or promotional correspondence to inform you of other products or services available from SingaPrinting.
Information contained in data files uploaded to SingaPrinting for print fulfillment is received and stored by SingaPrinting, but we do not use this information for any purpose other than fulfilling the requested print job.
Respecting our customers’ Personal Information is an integral part of our business. Except for the limited SingaPrinting related purposes described in this Statement, your personally identifiable information is not disclosed outside of SingaPrinting. We do not sell, rent or lease your name, billing or mailing address, e-mail address, phone number or other personally identifiable information to others.
Some personally identifiable information that you provide to SingaPrinting must necessarily be disclosed outside of SingaPrinting in order for us to provide our services to you. For example, to ship an order we must disclose the shipping information required by the courier. SingaPrinting may also retain third parties to provided limited services on our behalf, such as hosting websites, programming development, transaction processing, or performing statistical analysis of our service offerings. Under certain circumstances, these third party companies may need or be given access to personally identifiable information in order to deliver their services to SingaPrinting. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) we believe in good faith that release is necessary to comply with the law or any legal process served on SingaPrinting; (b) respond to authorized requests of governmental or law enforcement agencies; (c) protect and defend the rights, property, or safety of SingaPrinting (including the enforcement of our agreements); and/or (d) act in urgent circumstances to protect the personal safety of clients of SingaPrinting services or members of the public.
Circumstances may arise when, for business purposes, SingaPrinting may decide to sell, merge, acquire or otherwise reorganize its business. Any such transaction may involve the disclosure and/or receipt of personally identifiable information to or from a prospective buyer, seller, merger partner, etc. For these types of transactions, SingaPrinting will seek appropriate protection for any personally identifiable information subject to disclosure.
SingaPrinting endeavors to protect user information to ensure that user account information is kept private, however, SingaPrinting cannot guarantee the security of Personal Information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
SingaPrinting uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Any data that is stored on our servers is treated as proprietary and confidential and is not available to the public. Sensitive information, such as a credit card number, is protected through the use of encryption technology such as the Secure Socket Layer (SSL) protocol, and is maintained in an encrypted database. Please note that we do not regard any of the information provided to us in data files uploaded to us for print fulfillment as sensitive information requiring encryption.
When you register with SingaPrinting the password you choose is only as effective as you make it. It is your responsibility to choose an appropriate password and to keep it confidential. You should not share this information with anyone, and you should always log out of SingaPrinting website or service before leaving your computer to protect against others being able to access your information. If you believe your password has been compromised in any way you should immediately change it by logging in and following the instructions or by calling SingaPrinting Customer Service for assistance.
No transmission of data over the Internet, however, is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect your information, we cannot completely ensure or warrant the security of any information you transmit to us. You acknowledge and assume this risk when communicating with us.
You may have the ability to view online the personal information that you provide to SingaPrinting. To prevent your personal information from being viewed by others, you will be required to sign in with your e-mail address and password to gain access to your account information. If your account information is incorrect or needs to be changed and updated or If you have any trouble accessing your account you may call SingaPrinting's Customer Service for assistance. You may be asked to provide proof of your identity before our Customer Service representatives will provide any information related to your account.
SingaPrinting's website is primarily for business-to-business purposes and transactions and we do not intend to or knowingly collect information on, or target our services or website to children under the age of 18. We encourage parents and guardians to be active in monitoring their children's online activities. We are committed to protecting the privacy of children.
SingaPrinting's website use "cookies" to enable you to sign in to our services, help personalize your online experience and to record your online transactions. A cookie is a small text file that will be created at SingaPrinting's request by the browser you are using and then stored on your computer's hard drive. By using cookies, SingaPrinting is able to store your preferences and other information on your computer. This saves you time by eliminating the need to enter the same information each time you visit our website or browse pages within a website, and allows SingaPrinting to personalize the website content on your later visits to these sites.
Your use of our site means that you accept the practices set forth in this policy. From time to time, SingaPrinting may update and revise this Privacy Statement to reflect changes in our policies, services and/or in response to our customer's feedback. When we do make changes to this Privacy Statement, we will revise the "last updated" date at the top of this Statement so please review this privacy often. Because we reserve the right to modify this Privacy Statement at any time, please make sure that you review it frequently. Your continued use indicates your agreement to the changes.
If you have any questions and concerns regarding privacy in our Services, please send us a detailed message. We would be very happy to be at your service.